Where to Begin

What to do first.

When someone you love dies, if you are on your own, one of your first phone calls should be to a family member or a close friend who can be of immediate support. They may be able to make the calls to other family members which will take some of the immediate pressure off you.

Then simply call us 094257707 and we will guide you through the next steps.

We will ask the name of your loved one's doctor, as they will need to verify the 'cause of death'. And from this point on, we take our instructions from you. We will only do as much, or as little as you need.

With your permission, we will transfer your loved one into our care, and make a time to meet with you and discuss your thoughts around funeral arrangements.

Often when someone dies, there is shock, even if the death is 'expected'... So don't be in too much of a hurry to make decisions straight away. Once the initial phone calls have been made, you can take time to decide what you want to do next.

There really is no rush... and we will be here to guide you every step of your way.

What to do first.
When someone dies while in care

When someone dies while in care

When someone dies in the hospital, hospice or nursing home medical staff will contact the doctor to issue a cause of death certificate. The nursing staff will notify the next of kin and will usually prepare the deceased so you will be able to spend time with them before we transfer them into our care.

When someone dies unexpectedly

If someone dies unexpectedly - without any warning of prior illness, call the police, and they will determine if the death needs to be referred to the coroner.

A death by accident, whether it involves motor vehicles or not, will involve the police. Once they have completed their scene examination they may conclude theat the Coroner needs to be involved.

You can let the police know who your preferred funeral director is, and they will contact us with the details. If the coroner is involved they will carry out further investigative work to determine the cause of death.

Once completed, we will then arrange to transfer your loved one into our care, and meet with you to arrange the funeral.

When someone dies unexpectedly
Give us a call, and make a time to have a chat with us
  • What Our Clients Say

    "We just wanted to take this opportunity to thank you for helping us with the plaque for mum's grave. It is absolutely beautiful, and your kind and calm manner while helping us to make a decision was very much appreciated!!!!"

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    "Thank you for your thoughtful and caring funeral service for our friend and work colleague Alton. The Leigh Bowling Club provided more food and beer than we could possibly eat and drink and a great afternoon was had by all. Alton would have whole heartedly approved! Many thanks."

  • What Our Clients Say

    "My family and I would like to thank you all so very much for everything you did for our family. You made everything so much easier at this sad time. And thank you for attending to Fraser so beautifully."

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    "I just had to drop a line to say how much we appreciated your guidance through our recent loss of my beloved dad. From the moment we arrived, we felt as though we were with friends. Your calm efficient and friendly team, took care of everything for us... with attention to detail, helpful suggestions and thoughtful negotiations around some pretty difficult family tensions! It was all absolutely outstanding. Thank you so much for making this time a little easier on us all. We will never forget you."

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    "Dear 'Team' at Jason Morrison Thank you so very much for all you did to help with our dad's memorial service. Everything went like clockwork and we were so overwhelmed by your kindness and professionalism. You are all such lovely people, and so that's why this email is addressed to the whole team! Each one of you are an absolute asset to your business and I couldn't recommend you highly enough. Thank you so very much for making such a tough time for us all, so much easier."

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    "I would like you to pass on our personal thanks for conducting the Funeral of the Late Late Ross Cameron held at the Tomorata Rugby Club Hall on Wednesday 19th November. Your professionalism, advice, direction and empathy were of the highest standard. Thank you once again."

  • What Our Clients Say

    "A note to thank you all for your wonderful help to Dawn, Grahame and me in preparing mum's celebration of life. Nicola, your eulogy was perfect, as was your beautiful diction. We received many wonderful comments on your presentation and warmth. Our sincere thanks to each of you for your part in our farewell to our beloved mum, Raina/Lily."

  • What Our Clients Say

    "I could not have asked for a more perfect service under our circumstances. You did everything we asked and more. At such a time of grieving so much is not understood of what is required. With both your help, Jason and Nicola, it was achieved sincerely and sensitively. Death is a horrible time and as I had lost my Dad a year before you gave me a better service than I had experienced before."

  • What Our Clients Say

    "words cannot express adequately our most sincere thanks for your help, support, professionalism, kindness, empathy and sheer hard work on our behalf. We were confident in releasing Richard to the care of Jason Morrison Funeral Services, and to have you as the celebrant was outstanding. Thank you again for your support and kindness, we wish you well for the future."

  • What Our Clients Say

    "Thanks so much for your caring and professional approach. It made things much easier for me during a very stressful time. A number of people complimented you and wanted to 'book' your services! What higher compliment...?!"

  • What Our Clients Say

    "Thanks again for a truly excellent service for my Mum, we all thought the service was very fitting. One of my friends commented that he was surprised to hear you hadn't met mum your knowledge of her was so deep, well done."